The best Need to Know Information For You!

Benefits of Implementing On-Hold Marketing Systems

With an on-hold messaging machine you can do the following -

 

< Cross promotion of all products and services that your company offers

< Branding and enhancing your company’s reputation

< Informing clients/ customers/ prospects about your online presence and motivate them to visit your websites

< Advertising you new product lines and special offers

< Telling you customers where your service/products excel from that of your competitors

< Relating your customers with your company’s mission and vision and the level of expertise and experience of your employees

Some Important facts

< 1. When a call comes in if handled tactfully it can ensure conversion to sale. Unfortunately, 94% of promotional budget is spent to make the customers call the company while a mere 6% is allocated to handle the incoming calls.

< 2.Most callers hang up when placed on hold. The study and research reveals that on-hold messaging helps to reduce call rejection by nearly 90% while increasing the “hold time” to a great extent.

< 3. Majority of callers (almost 88%) prefer on-hold music or messages. Marketing surveys show that almost 20% of callers make purchases after listening to an offer when they were placed on hold.